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Post by account_disabled on Jan 29, 2024 5:22:05 GMT -5
You've probably heard about a CRM system many times, but do you use it in your daily work? Regardless of the size of the company or the industry in which it operates, using CRM software optimizes many processes - from sales and marketing to customer service and business process automation. According to statistics, introducing CRM into everyday processes gives the best results:
74% of companies say CRM technology provides Buy Bulk SMS Service access to more comprehensive customer data; the improved data availability offered by CRM technology reduces sales cycle complexity by an average of 8-14% ; Salesforce research shows that using CRM software increases sales by up to 29%; 92% of companies consider CRM technology critical to achieving their business goals; About 47%
Of CRM users say technology has a huge impact on their customer satisfaction. Numbers speak louder than words, so we hope that they have convinced you of the importance of implementing a CRM system. A more important question arises: how to make the right choice? The modern CRM market covers a huge number of solutions in different formats. They differ not only in cost, but also in functionality, focus and methods.
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